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By sharing our Privacy Policy, we hope to help you
understand how information can create new opportunities for
our customers, as well as to reassure you that we respect
and honor customer requests to restrict and protect personal
information.
Our perspective has always been and continues to be about
enhancing our customers' experience before and after
purchase.
Collecting
Information About You
When you make a purchase at kamalico.com or answer one of
our surveys, you may choose to give us basic information:
name, email address, mailing address, ZIP code, phone, and
credit card numbers. This allows us to process your
transactions more efficiently, and ultimately, to give you a
higher caliber of customer service. When you visit our Web
site, we may collect more information: your Internet service
provider's address, the name of the Web page directing you,
as well as your clicks and activity on our site. This
tracking data helps us understand how to make our site more
available and user friendly to our customers.
We gather customer information by taking note of the
purchases you make online. By looking at your purchases in
context with marketing demographics or with information from
companies whose products and services you may be interested
in, it helps our buyers and merchandisers continue to seek
out products and designs you may find relevant and unique.
Likewise, other companies may also forward to us additional
names, mailing addresses, and email addresses when we have
news or product offerings that may be of special interest to
their customers.
In order to serve you better, we may at times contract with
other companies to help us process information. For
instance, their assistance can help us better fulfill
customer orders, manage and enhance customer data, and
comply with postal regulations. For your security, these
companies are bound by our non-disclosure agreements or
contractual arrangements to provide privacy protection for
your information.
The personal information we collect is primarily intended to
offer better customer service and to improve communications.
The customer information we collect is to provide greater
security and inform customers of products and services that
may interest them. When a purchased item is not immediately
available, many of our customers appreciate receiving an
email to update the status of their order. We also may need
to contact customers by phone, postal mail, or email if
questions arise regarding their orders.
When you shop with us online, it is an opportunity for you
to provide us with information and feedback that helps us
continue to bring new ideas, unique products, and a creative
approach to shopping for your home.
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Securing Your
Information
We take all reasonable steps to protect our customers'
personal information against loss, misuse, and alteration.
We use encryption technology provided by Authorize.Net
whenever receiving and transferring your personal
information on our site.
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Update Your
Information
Updating your contact information is quick and easy. Just
contact us,
including your previous and current full name, mailing
address, email address, and phone number. Please understand
updates may take from six to eight weeks to process from the
date of request receipt.
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Removing
Your Name From Our Lists
To delete your name from the Kamali Company email mailing
list,
click here.
Please provide your full name, mailing address, email
address, and phone number. We appreciate your patience as it
may take up to six to eight weeks to process your request
from the date of receipt. When you make subsequent purchases
at kamalico.com, you may provide contact information for
customer service only and request that your name not be
forwarded to either mailing list.
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Protecting Children
Kamali Company adheres to a strict privacy code regarding
children and does not knowingly accept personal information
from any child. If it is brought to our attention that a
subscriber is under age, we will immediately remove all
personal and identifiable information from our records in
compliance with the Online Children's Privacy Protection Act
of 1998. In addition, we will not disclose this information
to any other companies.
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Cookies
"Cookies" are small amounts of data that are stored on your
computer. They find their way to your browser via a Web
server. They sound friendly and helpful because they are.
They flag information about your activity on our Web site.
This information helps us improve our site and make it
friendlier and easier to use. We never use cookies to save
passwords, credit card numbers, or other highly confidential
information.
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Links To Third Party
Sites & Services
At times, we provide links our customers may be interested
in. Kamali Company is not responsible for these sites. If
you choose to explore these sites and services, we suggest
that you carefully review their individual Privacy Policies.
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Privacy Policy
We support and adhere to the guidelines and practices
adopted by the Direct Marketing Association's "Privacy
Promise." In so doing, we agree to comply with a customer's
requests to not share their information with other companies
or to contact them for marketing purposes by postal mail,
telephone, or email.
If at any time, as a customer, you feel Kamali Company is
not committed to its Privacy Policy, please
contact us.
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Updates to Privacy
Policy
Efforts to bring new services, ideas, and partners to
benefit our customers may make it necessary to amend our
Privacy Policy. If this occurs, we will post the new policy
on our Web site. Once posted, the new policy will go into
effect immediately, replacing any previously stated policy.
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Questions or Feedback
If you have any questions regarding our Privacy Policy, we
will do our best to answer them. Here's how to
contact us.
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Email:
customerservice@kamalico.com
Address:
Kamali Company
Customer Service
1637 Tommy Aaron
El Paso, TX. 79936
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Last Updated:
June 6, 2005 |
